Follow these steps to recover your password.
Click on the “Lost Password” link below the sign-in form.
Type your username or email into the box. In most cases, your username is your email address.
Watch your email for a note from us that will contain instructions for changing your password. The note should look like this:
You can accept the generated password or type in a new password of your choosing. It should be 12 characters long and contain upper and lower case, and at least one number and symbol.
Sign in with your username and new password.